🎓 User Guide

Updated over a week ago

5 min read

👨‍💻 How do I register and activate my account on mrpoweredu.com?

Click “Log in” in the top-right corner of the homepage, fill in the registration form, and confirm your email address. Once your account is activated, you can log in and explore the course catalog.

 

 🔍 How can I browse available courses?

Go to “Our Courses” section. Each course includes a description, difficulty level, and prerequisites if any. Some courses may be freely available or require additional steps to unlock.

 

📋 What is the structure of courses on mrpoweredu.com?

Courses are structured into lessons, topics, and quizzes. You must click “Mark Complete” or "Next" after finishing each lesson. Then you can revisit previous sections anytime, and your progress will be saved.

 

⏯️ Why am I seeing the message “Do you want to resume where you left off?” when entering a lesson?

This message appears because the platform uses LearnDash’s progress tracking feature, which automatically remembers your last activity within a course.

When you re-enter a course or lesson, LearnDash offers you the option to resume exactly where you left off, instead of starting from the beginning. This feature helps you save time and continue learning without losing progress.

  • If you click “Yes”, you’ll be taken back to the last page or lesson you were working on.
  • If you click “No”, you’ll start the current lesson from the beginning.

It’s a standard feature of LearnDash designed to enhance the learning experience and provide more flexibility.

 

📝 How can I track my progress and complete a course?

A progress bar is visible on your course page. Some courses include mandatory quizzes that must be passed to proceed. Once all content is completed, your course status will update to “Completed.” 

📌But remember, Progress will only display correctly if you click “Mark Complete” after finishing each lesson.

 

🕖 Do I need to rush through the quiz? Is there a time limit?

Yes — some quizzes do have a time limit.
Before starting, you’ll see a countdown timer displayed at the top of the quiz screen. Once the timer starts, it cannot be paused or reset.

🕒 Please make sure you're ready before starting the quiz — for example, be in a quiet space and ensure a stable internet connection.

If your time runs out, your quiz will be automatically submitted and scored based on the answers you selected so far.

 

📃 Can I retake the quiz if I fail? 

Yes — in most cases, you can retake the quiz if you don’t pass on the first attempt. However:

  • The number of allowed attempts may be limited depending on the course.
  • If you reach the maximum number of attempts, you may need to contact the course administrator to request a reset.

🔁 You’ll see how many attempts are available before you start the quiz. Don’t worry — we’re here to help if you need support.

🎯What is the passing score for quizzes?

The required passing score varies by course. Before starting a quiz, you'll see the minimum passing percentage displayed. Please read the instructions carefully to understand the criteria for passing.

 

❓Can I see which answers I got wrong?

Yes — after submitting the quiz, you'll receive immediate feedback. Incorrect answers will be highlighted.

 

🏅 How do I obtain a certificate after completing a course?

Upon course completion, you can download a PDF certificate from your user dashboard. Certificates are automatically generated by LearnDash.

 📌 So it's important that you correctly enter your full name in your profile, which will be displayed on the certificates you obtain.

 

🧩Are the courses multi-stage? Will I receive recommendations for further learning?

Yes — our courses are designed to be multi-stage, guiding you through progressively advanced topics. Upon completing a course, you'll receive personalized recommendations for further learning opportunities that align with your interests and career goals.

🎯 Continue your learning journey with our tailored course suggestions!

🔙Can I access a course after I have completed it?

Yes, all completed courses remain accessible from your dashboard, allowing you to review the material anytime.

 

❌ What should I do if I cannot log in even though my password is correct?

Ensure your account has been activated through the link sent to your email. If issues persist, use the “Reset Password” option to reset your password.

 

❗ Who should I contact for technical support or help with the platform?

For any technical issues or assistance, please contact us via e-mail: [email protected]

📅 Support hours are Monday–Friday, 8:00 AM – 4:00 PM (CET).

 

💻 My screen looks strange / buttons are hard to see. What should I do?

Try one of the following:

  • Switch to a desktop or laptop for a more comfortable experience
  • Zoom in using your browser’s zoom controls (Ctrl + +)
  • Turn your mobile device sideways (landscape mode)
  • You can also enter full screen mode

     

🖥️ How can I enter full screen mode?

👉To make the course content easier to read and follow, you can switch to full screen mode.

Here's how:

  • On desktop:
    Click the full screen icon (usually two arrows or a square) located in the video player or course window.
  • On mobile or tablet:
    Rotate your device to landscape mode (horizontal view). Many videos and content blocks will automatically expand to full width.

💡 Tip: Full screen mode is especially helpful when watching videos or reading detailed diagrams.

If full screen doesn’t work as expected, try using a different browser (like Chrome or Firefox), or reload the page.

 

🤳 Can I take the course on a mobile phone?

Yes, you can access the platform using your smartphone. However:

  • We recommend switching to landscape mode (horizontal view) for better readability and navigation.
  • Please note that the platform was originally designed for desktop and laptop use.
  • A mobile-optimized version of the course is currently in development.

     

❓ I'm not very tech-savvy. Will I be able to complete the course?

Absolutely. The platform is built to be intuitive and simple. Most tasks involve:

  • Clicking "Next" to move through lessons
  • Clicking “Mark complete” after completing each module
  • Watching short videos
  • Completing basic quizzes

There’s no pressure — you can always pause and come back later. And if you get stuck, we’re here to help!

 

💡I noticed a mistake in the course material. What should I do?

Thank you for paying attention!
We are constantly improving our courses and platform. If you spot a mistake (e.g. technical error, typo, unclear explanation), please let us know by filling out the short feedback survey - Report an issue.

➡️ We’re honored to receive your input — your feedback helps us grow and serve you better.